FAQ – Society Hill Plumbing

Plumbing emergencies can strike at the worst possible moments, such as a burst pipe at midnight or a clogged drain during a family gathering. When disaster hits, quick & right steps can save your home from serious damage. As Society Hill Plumbing is here, you don’t need to worry about a thing, we’re here to guide you through every phase so you can handle the situation calmly and efficiently.

Shut off the Water Supply Immediately

The first thing you should always do in a plumbing crisis is stop the flow of water. Locate your main water shut-off valve. It is usually in basements, crawl spaces, or near the water meter. After that, turn it off. If the problem is isolated, such as a leaking toilet or sink, there can be a smaller shut-off valve nearby that you can close instead.

Turn off the Water heater

If you’re dealing with a major leak or burst/damaged pipe, it’s wise to turn off your heater to prevent pressure build-up or overheating. Switch off the gas supply for gas heaters. This step helps protect the appliance and keeps your system safe.

Open Drains & Faucets

Once you turn off the main valve, it will relieve pressure in your pipes by opening all faucets and outdoor spigots. This helps eliminate any remaining water and minimizes further leakage or deterioration. If there’s a blockage, avoid using chemical cleaners, as they can worsen the problem and affect the system.

Contain The Water

Use towels, buckets, or a wet/dry vacuum to soak up or redirect water and prevent it from spreading. The goal is to reduce water-damage to floors, furniture, and electrical systems. If flooding is severe, stay away from outlets and electronics to avoid the risk of electric shock.

Call Society Hill Plumbing Right Away

Don’t wait! Contact our emergency plumbing team immediately. Our skilled professionals are available around the clock to handle urgent situations with speed, precision, and care. We’ll assess the problem, explain your options clearly, and perform fast, reliable repairs to get everything back to normal.

Document the Damage

If water damage occurs, take photos for insurance purposes. Keep a record of what was affected, and reach out to your insurance provider once the emergency is under control.

Society Hill Plumbing knows that these plumbing emergencies are stressful, but with the right actions & trusted team on your side, you’ll never have to face them alone.